Do you issue tax receipts?
No, Sustainabiliteens is not a registered charity and is unable to issue CRA tax receipts. If you are an organization and would like a signed receipt for accounting purposes, please contact us.
How do you ensure that payment details are kept secure?
We use Stripe to process credit card transactions and electronic funds transfers. This is the same provider that companies like Shopify and Google use. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
We also use services from Keela, a Vancouver-based Certified B Corporation, to allow the self-service modification or cancellation of recurring donations. Information on Keela's data security policy can be located on their website.
Do you accept Apple Pay/Google Pay/Interac Online?
Regrettably, we do not support mobile wallets or the use of Interac-branded debit cards at the moment. Please consider making a donation using another payment method, such as Interac e-Transfer.